WhatsApp Automation
SERVICE 05

WhatsApp Automation

Turn WhatsApp into a high-converting channel - automated, intelligent, and always on. From acquisition to retention to support.

WhatsApp Business at Scale

OverviewWhere your customers already live, automated end-to-end

WhatsApp is the highest-engagement channel most businesses are still treating as a side inbox. We build AI-powered WhatsApp experiences that capture leads, qualify them, convert them, support them, and bring them back - all automatically.

Whether you need a single AI chatbot or a full omnichannel platform spanning WhatsApp, Instagram, and your website, we ship it on the official WhatsApp Business Platform with the reliability and compliance enterprise needs.

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WhatsApp Automation
WhatsApp Capabilities

CapabilitiesEverything you need on one channel

WhatsApp AI Chatbots

Conversational agents that qualify leads, answer FAQs, book appointments, and hand off to humans smoothly - 24/7.

Broadcast Messaging

Segmented broadcasts with personalization, scheduling, and full delivery analytics - compliant with WhatsApp's policies.

AI-Powered Auto-Replies

Replies that aren't templated - context-aware AI responses trained on your products, FAQs, and brand voice.

WhatsApp Commerce

Catalogs, cart flows, payment integration, and order tracking - turning chats into transactions.

Multi-Channel Inbox

Unify WhatsApp with Instagram DMs, Messenger, email, and live chat so agents work from one queue.

Customer Journey Automation

Trigger-based flows: welcome sequences, cart recovery, post-purchase, re-engagement, and birthdays - without lifting a finger.

How We Deploy

HowLive WhatsApp automation in two to three weeks

01

Setup

WhatsApp Business API account, number provisioning, template approvals, and platform configuration.

02

Design

Conversation flows, AI prompts, integration points with your CRM and back-office systems.

03

Build & Test

Develop flows, train the AI on your knowledge base, and test end-to-end with real test traffic.

04

Launch & Scale

Phased rollout, real-time monitoring, performance dashboards, and continuous optimization.

Use Cases

WhyWhere WhatsApp automation pays off fastest

Lead qualification

AI agent qualifies inbound leads from ads, captures details, scores fit, and routes hot leads to sales - within minutes.

Customer support

First-line tier-1 support handled by AI - resolution rate above 70% for common queries, with smooth escalation to humans.

Order tracking & support

Customers can ask 'where's my order' in WhatsApp and get a real answer pulled from your fulfillment system.

Appointment booking

End-to-end booking, reminders, rescheduling, and confirmations - for clinics, salons, and service businesses.

Re-engagement campaigns

Bring back dormant customers with personalized AI follow-ups based on their last purchase and behavior.

WhatsApp commerce

Browse catalogs, ask product questions, get a checkout link, and pay - all without leaving the chat.

FAQ

QuestionsAnswers to common questions about this service.

Do you use the official WhatsApp Business Platform?+

Yes. We build on the official Meta WhatsApp Business Platform (Cloud API) - not on grey-market integrations. This means full compliance, reliable delivery, and no risk of getting numbers banned.

How do you handle the message template approval process?+

We write, submit, and iterate on templates for your account. We've shipped hundreds of templates across industries, so we know what gets approved fast and what gets rejected. We handle the back-and-forth with Meta.

Can the AI hand off to a human when needed?+

Absolutely. Every flow we build has clear escalation rules - keywords, intent classification, sentiment signals - that route conversations to your team's shared inbox with full context. The customer never repeats themselves.

What does WhatsApp Business pricing look like?+

Meta charges per conversation (currently around ₹0.30-₹0.80 per business-initiated conversation in India, free for user-initiated ones in most categories). We pass through Meta's cost transparently - there are no hidden markups on messaging.

Get Started

Let's buildReady to put AI to work in your business?

Book a free 30-minute strategy call. We'll map your highest-impact automation opportunities and give you a clear roadmap - no obligation.